Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
Your order will be sent out between 2-7 business days. After that it depends on where you are. Orders processed in Canada will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-20 business days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use mainly Canada Post and Chit Chats for Canadian and American orders. We use Canada post and Ascendia (via Chit chats) for international orders.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us at firstname.lastname@example.org and we’ll take you through the process. Please check our return policy for more information.
Can I get my product personalized?
Sure, email us at email@example.com for starting your customisation.
Can I sign up to your newsletter?
Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.